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Utilities IT Consulting

Leveraging 28 years in software quality assurance and risk management we
offer leading utilities IT consulting services to assure digital success.
Capability statement

Utilities

KJR has deep experience working with some of Australia’s largest utilities companies on transformative digital projects. Our comprehensive capability statement highlights our extensive expertise and successful track record in delivering innovative solutions that drive efficiency, reliability, and customer satisfaction.

Australia’s utilities industry have long relied on technology for operational efficiency. As the energy sector transitions to wind, solar and other renewable energy sources, forward-thinking utilities are leveraging new technologies to facilitate the process. 

Companies are faced with outdated applications requiring upgrade or replacement. These legacy systems, often developed years or even decades ago, can hinder operational efficiency, increase costs, and expose the organisation to security vulnerabilities. 

Emerging technologies are reshaping the sector with many businesses implementing AI and ML into their systems to assist with forecasting the impact of weather systems on the grid and deliver significant outcomes in the water sector. Additionally, with increased use of smart home devices and distributed energy resources the volume of energy data available has increased and resulted in enormous quantities of information that utilities must now be equipped to store and analyse to gather insights.  

Utilities are turning to new technologies to expand capability for analysis, automation, accurate in-real-time prediction and risk minimisation.

Technologies such as:

  • Internet of Things (IoT), 
  • Data analytics and,  
  • Cloud computing 

Flexibility is critical in making the shift to an energy system powered by renewables- data transparency and the availability of real-time energy data being key. At KJR we can help you leverage emerging technologies like AI-ML, IoT and cloud integration. We understand the advantage of technology for operations and process, offering adaptability to complement fast-changing industrial requirements to assure best solutions. By upgrading or replacing outdated applications, Australian utilities companies can enhance their operational efficiency, security, and customer satisfaction, positioning themselves for long-term success in a rapidly evolving industry.

Data and business rule migration all requires extensive testing – where KJR stands at the fore ! Read through the case study examples below to understand how we’re assuring digital success for utilities.

- Case Studies

external view of high rise corporate building with silverWater Utility letters on the wall
Case Studies

Chatbot Widget Testing for Water Authority

KJR assured a secure, reliable omni-channel chatbot experience, validating MFA identity checks, seamless handoffs, and data integrity – providing smarter, connected, self-service digital interactions. Find out more !

Parallel Blue Pipelines Under Clear Sky
Case Studies

Test Automation Framework for Water Corporation

KJR implemented a test automation framework for a government-owned retail water corporation, delivering faster, more reliable software releases, reduced manual testing, and improved accuracy across complex integrated systems. Read how !

Industrial Pipelines Against Overcast Sky
Case Studies

State Retail Water Corporation

KJR was engaged by a major retail water corporation to test and validate an AI-enabled IVR. End result – delivered flawless deployment, zero defects, proven resilience, and verified transcription accuracy. Find out how !

picture of pipes
Case Studies

Government owned retail water corporation

A Government owned retail water corporation providing essential services engaged KJR to apply its enterprise software quality engineering expertise to the customer’s Maximo regression testing challenges.

Utility infrastructure image
Case Studies

National Energy Infrastructure Business

A leading energy infrastructure business engaged KJR to develop and execute a set of automated performance tests as part of their Geospatial Information System upgrade project. The customer gained several key benefits including mitigating upgrade risks, insightful analysis, and confident transition to the new platform.

image related to large water distributor case study
Case Studies

Australia’s largest water provider and distribution

One of Australia’s largest water distributors required an upgrade of their self-service timesheet portal and payroll system. With over 21 years of expertise in risk management and software quality and assurance, they engaged KJR to assist with this implementation.

The image shows multiple water meters and associated plumbing
Case Studies

Retail Water Corporation

KJR was engaged to conduct Quality Assurance services and verified integration of PEGA tools within Hiaffinity, Boomi, Salesforce and IOT applications to ensure accurate and secure collection of data from water metres for one of Victorias largest Government owned retail water corporations.

How may we assist you ?

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