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How Can Artificial Intelligence Machine Learning (AIML) Cut Business Costs?


Whether your business is small or large, there are significant benefits to be reaped by implementing Artificial Intelligence Machine Learning (AIML) into your business model. In spite of these many valuable benefits, many smaller businesses grapple with the notion that AIML is beyond their budget. Though this could not be farther from the truth! The reality is that AIML has been shown to be highly effective in cutting business costs for companies small and large, across all sectors. Read on to get an insight into the cost benefits of AIML from the IT experts at KJR.  


What is AIML?  

Most people are now familiar with the term artificial intelligence, or the AI portion of AIML. Essentially, AI are machines that carry out ‘smart’ actions and tasks. For example, a chatbot on a website.

The lesser known machine learning, or ML, portion of AIML refers to the notion that in addition to carrying out ‘smart’ actions, AI can also ‘learn’ through their access to data. 

This concept is not as daunting as it sounds, and in practice, has many cost benefits for businesses of all shapes and sizes. 

Around The Clock Customer Service

Customer service is an essential expense when it comes to your business, and one of the most costly to maintain. AIML can directly reduce the majority of customer service costs, and even increase your ROI by providing service around the clock. 

This is not only beneficial for your business, but is often more convenient for the customer, who no longer needs to pick up the phone and speak to a representative. Instead, they can remain on the website, and talk directly to an AI chatbot. These modern chatbots are highly advanced, carrying the ability to anticipate customer requests before they are made.

Processing Large Data Pools


The more data you have of your business and your audience, the better you can place yourself for success. This is reason enough to invest in AIML for your business, since AIML is all about data processing!

AIML has the ability to process large amounts of data at lighting speed. This data can include information on the efficacy of your business model and its parts, as well as your audience and their preferences. To have the power of these data driven decisions at your fingertips is the difference between wasting time on ineffective practices, and streamlining your business.


Repetitive and Rigorous Tasks

AIML and boring, repetitive tasks are a match made in heaven. Unlike humans, AIML are emotionless and do not tire, making them perfect for monotonous tasks that require a strong attention to detail. Such tasks when conducted by a human may often lead to increased human error due to a lack of stimulation. Delegating these tasks to AI, and using human labour for other more complex business needs reduces costs surrounding human error, and simultaneously allows you to increase efficiency in more than one part of your business. 

If your business is looking to dip its toes into the wonderful and innovative world of AI, reach out to the tech specialists at KJR! To streamline your business (small or large!) contact us here.