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The Rising Relevance of Digital Consulting and Testing-As-A-Service.


Our 21st century is defined by increasing interconnectedness, observable by a variety of world-shifting phenomena that have since changed how businesses approach product, internal structure, and their dynamics with their audience base.

The emergence of internet technologies has given rise to a world where digital spaces coexist with the physical. Sociologically speaking, these new tools in business practice have inadvertently given rise to a world where digital spaces change how we define healthy, functioning companies.

The Covid-19 pandemic further emphasised the importance of a strong digital presence. As a result, digital consulting has become an upstart industry that offers specialised services to maintain digital infrastructure and adapt to the rapid changes in technology. 

How does digital consulting apply to the modern day? KJR offers essential services to the maintenance of digital infrastructure and how they suit these rapid changes to the world at large.

The Onset of Globalisation and Digitisation of the World 

Globalisation refers to increased access to cultural, economic, political, and ideological resources among nations, facilitated by evolving technology, multilateral cooperation, and cross-border operations. Technological advancements such as email, phone links, and social media platforms have deepened global social relations. 

As businesses seek to compete in a global market, digital transformations have become commonplace, providing cost-effective outsourcing, opportunities for collaboration, and access to a larger target market.

The Impact of Covid-19 on Furthering the Need for Digital Consulting

The Covid-19 pandemic has made it clear that traditional business operations are insufficient for survival, necessitating adaptation to the new normal with digital tools and platforms.

Technologies like Zoom meetings, Slack, digital workspaces and others have become essential to everyday operations and are encroaching on back-end resources. 

Now the question is, how many organisations are fully equipped to transition to a digitised era and thrive in it? And how are they planning to solve this problem?

Why Businesses Are Seeking Software Quality Engineering Consultancy 

As businesses face the need to upgrade legacy IT systems, migrate data to cloud storage, and implement AI and APIs, IT literacy has become more important than ever. However, keeping up with the pace of digital transformations is challenging. To address this gap, many businesses turn to digital consulting

Outsourcing to experts can be a simple and agile way to address the pressing need for digital transformation, allowing businesses to focus on other areas of transformation that are controllable and equally important.

Unfortunately, generalist digital consulting is not enough to support businesses that aim to become leaders in their fields. Software quality engineering consultancy is what can set you apart from your competitors. 

The benefits of hiring a digital consultant can be exemplified as follow:


Collaborating with top talents sets apart average performers from market leaders. This principle applies to software quality engineering consulting too. An external consultancy can offer expert knowledge and experience in software quality engineering that may be lacking in-house. They can provide insights and skills in testing, quality assurance, and software development processes to enhance the software’s quality.


A consultancy can help optimise software development processes, tools, and methodologies to improve efficiency, reduce waste, and deliver high-quality software faster. This can save time and money for the customer.


Digital consulting can provide an objective perspective on the quality of the software being developed. They can identify defects, vulnerabilities, and areas for improvement that may be overlooked by internal teams.

Risk Mitigation

A consultancy can help identify potential risks and vulnerabilities in software development processes and products and recommend measures to mitigate them. This can help reduce the likelihood of project failures, security breaches, and other costly problems.


Digital consulting can help ensure that software development processes and products comply with relevant standards and regulations. This can help the customer avoid legal and financial liabilities and maintain a competitive edge in the market.

Overall, a software quality engineering consultancy can help a customer achieve higher-quality software products, reduce risks, and improve efficiency, ultimately leading to greater customer satisfaction and business success.

Ready to kickstart your digital transformation? Reach out to KJR for a consultation!