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Case Studies

From improving operational efficiency, risk mitigation, to enhancing customer experience, KJR has deep "real-world' experience assisting customers....
Enhancing the performance of e-commerce platforms, improving postal ballot processing, upgrading payroll systems, KJR has a wide range of experience....
For detailed information on how we've assisted our clients, scroll through our list of case studies below.
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government project

Age Assurance Technology Trial

KJR partners with the Age Check Certification Scheme to run the Australian Government’s Age Assurance Technology Trial

As a leader in technology risk management, AI Assurance, and software quality assurance, KJR will lead the efforts in the technology evaluation in aspects of the trial to ensure solutions are robust, scalable, and aligned with industry standards and user expectations.

KJR expertise

Case Studies

This State Education Department modernised its digital learning creating a high-performing platform that integrates tools for a unified experience, enhances engagement, and improves resource access. KJR ensured robust performance delivering comprehensive testing solutions.
KJR's longest-standing customer, a global technology company specialising in the Transport & Freight industry was implementing a sensing system to track the state of rail tracks that distribute large loads in Western Australia’s mining areas. KJR was trusted to deliver formal test documentation and executing formal testing of the system.
A Government owned retail water corporation providing essential services engaged KJR to apply its enterprise software quality engineering expertise to the customer's Maximo regression testing challenges.
A major resort & entertainment company wanted to create a unified, centralised HR system. KJR was engaged to migrate the Workday HR Management System, requiring a strong focus on System Integration and End-to-End Testing.
A leading energy infrastructure business engaged KJR to develop and execute a set of automated performance tests as part of their Geospatial Information System upgrade project. The customer gained several key benefits including mitigating upgrade risks, insightful analysis, and confident transition to the new platform.
This gaming and entertainment company's ecommerce platform experienced slow response times during a promotional event, impacting user experience and overall business reputation. KJR was engaged to deliver performance testing services to quantify the new ecommerce platform performance.
This large state government statutory authority that runs state, local council and statutory elections, faced a challenge with slow performance when processing returned envelope barcodes. This issue resulting in delays to determining election outcomes. KJR were engaged to deliver performance testing on their Election Management System.
This long-term Victorian Utilities client wanted to unify all its disparate data sources and integrate with cloud data sources. KJR was required to assist with an AI risk analysis and to conduct thorough testing of data and transformations.
One of Australia's largest water distributors required an upgrade of their self-service timesheet portal and payroll system. With over 21 years of expertise in risk management and software quality and assurance, they engaged KJR to assist with this implementation.
KJR was engaged to conduct Quality Assurance services and verified integration of PEGA tools within Hiaffinity, Boomi, Salesforce and IOT applications to ensure accurate and secure collection of data from water metres for one of Victorias largest Government owned retail water corporations.
Over the years the nature of KJR's technological and consultative engagement with the health sector has evolved and presents a diverse body of work across several lines; software quality engineering, data quality and governance.
Due to the rapid adoption of Telehealth as a result of Covid-19 the client required an extensive review of their security management. With heightened security concerns, particularly in safeguarding their patients' personal information, the client engaged KJR.
KJR delivered test automation capability for a multinational corporation specialising in rail vehicle, track and infrastructure monitoring, and passenger information systems. The team required automation assistance on their monitoring system responsible for reporting on the continuous state of trains through continuous collection of sensory and transport data.
KJR was engaged by the organisation to deliver manual testing and regression testing to assure the functionality of their customer facing transport app and website. Over the last five years this has expanded to include automation test framework implementation and test strategy and project advisory.
The Australian Government’s lead agency responsible for applying science and technology to safeguard Australia and its national interest, required assistance to design and implement a solution for classifying large volumes of scientific documentation to improve document visibility and availability for wider use.
Thanks to drone, artificial intelligence (AI) and mapping technology carried out by KJR and partners, world-heritage Aboriginal rock art dating back thousands of years is one step closer to being re-discovered for the first time.
Rowing Australia (RA) is the national governing body for the sport of rowing. Rowing in Australia is operationalised via a federated model, which links member associations across seven (7) States and Territories in Australia.
A large government organisation that processes electoral services, event and phases identified many optimisations and benefits that could be achieved through the automation of various Electoral Management System workflows.
Datarwe is a data platform start-up that focuses on the ways in which AI and machine learning (ai-ml) can be applied to data and used to solve real-world problems. Currently, Datarwe’s focus is on long-term data collection from individuals in Intensive Care Units (ICU).
The smart steering wheel is a potential solution to monitor, predict and prevent fatigue for truck drivers who travel extremely long routes.
KJR was engaged by a government organisation that manages and protects Australia's natural resources to develop a self-service dashboard framework, that enables all departmental staff to obtain insights into the performance and end user experience of the departments critical systems.
A major Australian news channel providing the latest breaking and rolling stories across traditional platforms identified many enhancements to their mobile channels that could be achieved through testing and quality advisory.
There are many analogies used to describe DevOps, but the simple analogy of “rowing a boat” succinctly captures the reliance that DevOps has on having both the right culture and the right tools.
An organisation providing recruitment services to a large Federal Government agency embarked on system transformation to modernise their core recruitment processes through the adoption of the latest cloud technology platforms. KJR was engaged to analyse the requirements and develop the testing artefacts collaboratively with the project team to identify critical system functionality; and to also design, then facilitate User Acceptance Testing for the programme.
A major resorts and entertainment company requires testing of their improved carparking system which would allow patrons at various membership reward levels to access different carparks as well as to earn and buy parking vouchers.